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Integrated Service Management Software

that will transform the quality
of your Enterprise Services

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MSM Self Service

secure access wherever users are,
whatever device they are on

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MSM will help you

standardise delivery of your IT services and processes

Improve Service Delivery, Automate your processes, Improves customer experience (CX),
Support ITSM industry standards and so much more

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Welcome to Marval

IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services.

No matter what the size and maturity of your organisation, Marval can help: drive down costs, do more with less; standardise and optimise the way you deliver services; drive ICT efficiency and effectiveness; keep customers better informed and satisfied; improve quality, control and accountability of your ICT support services and infrastructure.



Marval's ITSM solutions portfolio includes:

  • ITSM Software
  • ITSM Solutions
  • ITSM Services

What's more, our products and services have no hidden costs. We deliver rapid development and in-budget solutions: on time, every time.

If you need an entry level product, looking to move from being a reactive service provider to implementing an integrated proactive service solution or require an advanced, fully integrated, enterprise level ITSM solution, then Marval is the company to talk to.

Customer Case Studies

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Marval Software and The Latimer Arts College Reach Out to Female Pupils to Boost Awareness for ICT Careers


Marval’s Executives Shared Their Insights and Invited Young Girls to Pursue a Career in Technology Kettering, UK – 8 March 2017. Marval Software, a leading provider of ITSM solutions and services, collaborated with The Latimer...


Marval Software Expands its Global Reach


Kettering, UK - 2 February 2017. Marval Software, a leading provider of ITSM solutions and services, announced today the expansion of its global operations, with the introduction of a new Development division in South Africa.  Based in...


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